I apologize if this topic has already been addressed. If so, please point me in the right direction.
Our company has ATUM with Product Levels addon incorporated into our online store.
We are trying to find a way to assign unique serial numbers to fulfilled POs/customer orders within ATUM / WooCommerce. We do not need a serial number generator, as we already have a method of assigning serial/batch numbers. We also have SKUs assigned to our products within ATUM, too.
I have done some research on this in google, and have found alternative plugins/software packages that do this but they are entirely different platforms with additional subscription costs. We love the functionality and ROI that we get out of ATUM and would love to be able to assign/enter a serial number to POs/Orders and/or incorporate a log feature, like the 'inventory log' feature that (potentially) can pull order/customer data and/or allow us to manually enter serial numbers with PO/Order numbers.
Without derailing the point of this post too much with background info, we are a machine manufacturer and desperately need a tracking feature like this for technical support, batch tracking, etc. I see that there might be some functionality gained within the multi-levels plugin, but we only have a single location and do not need the batch tracking for lots as presented in the addon -- if i am mistaken, please let me know.
Is there a way to accomplish this currently? If not, do you all have any suggestions as to how to accomplish serial tracking for orders.
Looking forward to your responses, thanks!