Multi inventory is not working in Export pro

oushammour

for some reason export pro stopped being able to work with any multi inventory reports.
Any suggestions? I worked for hours with Gemini with no luck.

Salva

oushammour

What is the problem you are having?
Are you receiving any error messages?

And are you using the latest versions available for both addons?

Best Regards,
Salva.

oushammour

Hi Salva,
Thank you for helping on this. whenever i am running a report that includes Multi inventory columns the screen will blink and nothing happens. Yes, I am using the lates version of both addons.

japiera

Hi oushammour ,

Is this problem the same you had in your previous thread?
https://forum.stockmanagementlabs.com/d/5196-export-pro-not-working-for-some-templates

Last time it was a problem with the available memory. Have you checked if anything has changed since then? Is it possible that the hosting company has reduced the available memory?

Best Regards,
José Andrés

oushammour

Hello Jose,
Yes, I have checked that, and the memory size is not changes. I have tries creating new Multi Inventory reports but none of the columns are showing neither, same thing as trying to execute a previous report the screen will blink and nothing happens.

japiera

Hi oushammour ,

So, if the problem isn't the same, we'll need you to check your error log. But first, please open a private ticket here and let's continue the conversation there.

Please include any atum-related error you can find in your PHP error log.

Best Regards,
José Andrés