Error when adding stock to specific inventory through PO

miguel1258

Hello ATUM team,

I'm really interested in purchasing the MI add-on for my website, and I'm currently testing on a staging site all the features I need. When adding stock through "purchase order" to an specific inventory the system adds different quantities to the selected inventory and even to the main inventory which wasn't checked as an option when creating the PO. Can you please let me know if this is a bug in the plugin? Is there a log where to check why is this happening?

PS: I tried to ask support through ticket but since I'm using the trial version, the key wasn't recognized by your platform.

miguel1258

I forgot to add that I created a 1st PO for a different product and I didn't face this issue. All quantities were added correctly.

miguel1258

Hello, do you provide support through here?

japiera

Hi miguel1258 ,

Apologies for the late response. We have had a long holiday weekend the last week.

Yes, we give support here.

We tried to reproduce your issue in a local installation. It worked as expected.

Please answer the next questions:

Does the problem repeat when you create a new PO with the same product? What's the difference between this product and the products with quantities added correctly? Does the error happen with any other product?

Best Regards,
José Andrés

miguel1258

Hi japiera

I decided to buy the license and get support through the ticket sys.
PRIVATE TICKET #3542685
Please your help in checking this issue.

Regards,

japiera

Hi miguel1258 ,

I've seen your ticker in Ticksy.

Also, it would be a good idea to answer my above questions there.

Let's keep the conversation there, please.

Best Regards,
José Andrés