Dear ATUM Team,
I am not sure if I understood out of stock threshold correctly. I expected that if the product stock is below out of stock threshold then it will be displayed in a shop as "out of stock". In my case I have a following product settings:
- stock: 3
- out of stock threshold: 10
- status in the shop: in stock
- ATUM Out of Stock Threshold per product: enabled
- Global WC out of stock threshold: 0
Why this product is still visible as in stock?
Hi czajna ,
Thank you very much for your post.
Would you Be so kind to give us little more to work with, pls?
- what version of WP, WC, PHP and ATUM you on?
- what product type is it, pls?
- can you upload some screenshots, pls?
Here is the link to the product which should be out of stock: https://ogarniamsie.pl/produkt/tygodniowy-planer-magnetyczny-kwiaty/
I enclosed also screen shots with settings.
Would you try to go into the product and try increasing the stock to 4, update the product and then decrease back to 3 and update the product, please?
Maybe it is just the database did not pick up the value when the out of stock threshold was activated.
I tried it, however it is still in stock. Any other ideas?
Ok czajna , we will do some testing and will inform you within the next 24-48 hours, but usually, a lot sooner.
Hope that is ok.
I just noticed that product is out of stock now. It took a couple of hours, not sure why is that.
It seems like a cache. If you make a change in the future and it does not happen front end, clear your cache.
Hope this helps.