captainandy14 ATUM stock central showing only 4 items as in-stock and rest all as out of stock though I have set all inventory. They also show in the shops but only in shop central its showing as out of stock. Unable to fix. Please check screenshot. (i am trying to attach screenshot jpg but I am getting an error , its not allowing me to add it)
captainandy14 captainandy14 Oops! Something went wrong. Please reload the page and try again. this is the error i am getting while trying to attach screen shot
Salva Hi captainandy14 We'll investigate this issue with image uploads. But, in the meantime, you can use any service like this one: https://prnt.sc/ Best Regards, Salva.
Salva Thanks, captainandy14 And if you click on the "out of stock" view, Are there 64 in-stock items shown?
captainandy14 Salva yes even though all of them have stocks, please check screen shot https://prnt.sc/uyjcmb
Salva Hi MBC @captainandy14 That seems related to an issue that we fixed recently and will release with the next version. But if you want us to check it and investigate your specific case, please do open a private ticket and give us access. Best Regards, Salva.
Salva Hi Aya whatwhatwhodis We are still waiting for some of you to open a private ticket to be able to reproduce this issue and understand why is happening. If we can't reproduce it, we can't fix it. Best Regards, Salva.
whatwhatwhodis I would like to confirm I also have this issue. Love the ease of use of this plugin, that's why I use it. Hopefully this bug gets fixed soon. Hope to see improved reliability in the future.
thecopperhat @Salva I'm a prospective customer testing ATUM on your demo page and managed to reproduce this bug. Created a supplier, added supplier to a few of the products, created a PO, marked PO as received and it updated the inventory count however left the item marked as out of stock with no way to mark in stock. Is this a display error or is this affecting products even being displayed on the website as they are out of stock? Is this being repaired with the update mentioned that's supposed to come out tomorrow? I'd like to look at adding the system to my page but it's been up 10 years and I don't want to spend a few weeks on integration only to have things like this crop up. Thanks so much!
AndreaRebel Hi @thecopperhat I apologize for any inconvenience caused. We are aware of this issue and we found the solution for this. It will be fixed in next version that will be released today or tomorrow. Best Regards, Andrea.
whatwhatwhodis @Salva sorry for not getting back to you about the extra login. I just got too caught up with work to make a separate instance for you to login a test environment. I think I finally made an instance now, so if you still need it, let me know. @AndreaRebel I just updated it to a current version as of 1NOV2020, and I still see the bug.
AndreaRebel Hi whatwhatwhodis I apologize for any inconvenience caused. It seems that there are still a bug. We are currently investigating to solve it. Thanks for your patience. Best Regards, Andrea.
