I'm a new ATUM user moving from ShippingEasy's inventory management system. I just decoupled their system yesterday so that may be what caused my problem. I have about 12 products that have Stock on Hold entries that should have been taken from the actual inventory totals when the order status shifted from Processing to Completed (isn't that right?).
I think the ShippingEasy system probably messed this up but now I'm not able to remove the entries within the Stock on Hold column. Is there a way to edit them manually? My Current Stock entries are wrong until I subtract the Stock on Hold values.
Suggestions? Thanks.