Hi barba237 ,
Thank you very much for your reply.
I understand your frustration, however, things are not as easy if you are building on an ever-changing system as is WooCommerce and it's trillion other plugins.
We will always place user needs first and if it means long delays for our premium software, so be it. Our user base has grown nicely and we have not sent away one of them. As well as that, we have lost a couple of developers so others needed to cover.
The export is now a few days from completion and we are already working on the base for Import. This is the first time we are sending out a beta file - we want the software to be tested in real environments. Hope we get feedback from many users so we can polish it as much as possible before release.