Error on Inbound Stocks

taesarin

Hi,

When I open the Inbound Stocks tab. I got this error.

Here's what the email said:

Error Details

An error of type E_ERROR was caused in line 3313 of the file /home4/bullsports/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php. Error message: Uncaught Error: Call to a member function get_type() on boolean in /home4/bullsports/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php:3313
Stack trace:
#0 /home4/bullsports/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(812): Atum\Components\AtumListTables\AtumListTable->get_current_product_id()
#1 [internal function]: Atum\Components\AtumListTables\AtumListTable->column_thumb(NULL)
#2 /home4/bullsports/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(762): call_user_func(Array, NULL)
#3 /home4/bullsports/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/InboundStock/Lists/ListTable.php(457): Atum\Components\AtumListTables\AtumListTable->single_row_columns(NULL)
#4 /home4/bullsports/public_html/wp-admin/includes/class-wp-list-table.php(1259): Atum\InboundStock\Lists\ListTable->sin

Can anyone help me with this?
Thanks

Salva

Hi taesarin ,

It seems some kind of issue with one of the products that ATUM is trying to add to that list.
In order to understand what is the reason for this, we would need to take a look at your site.
If you want us to do that for you, please open a private ticket here and leave us your WP admin credentials:

https://stockmanagementlabs.ticksy.com/

Best Regards,
Salva.

Forum_Admin

Salva please open a private ticket here and leave us your WP admin credentials:

https://stockmanagementlabs.ticksy.com/

Hi guitarsdoneright ,

I do not think this forum is enough to be of any assistance. Your site has some specific issues we believe caused by either a simple setting or by a 3rd party. Please, follow my devs advice and open a private ticket where you mention this topic and leave admin access to your site.
Our devs are back from holidays tomorrow so will have a look.

Hope that is ok?

Pavel

guitarsdoneright

Sorry I can't help, but I can confirm that this is a real issue and I don't think it has anything to do with a particular product record. It's line #3313 which is -
if ( 'variation' === $this->product->get_type() ) {

if you block that with a "false ||", it then errors at 3325 on $this->product->get_id();

Salva

Hi guitarsdoneright

Are you using the latest ATUM version?
This issue is 18 days old and we already fixed it for the user who originally posted it and released the fix on the last version.

Best Regards,
Salva.

guitarsdoneright

I cleared cache several times, changed browsers, etc. and am getting this error now -
Fatal error: Uncaught Error: Call to a member function get_type() on boolean in /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php:3312 Stack trace: #0 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(812): Atum\Components\AtumListTables\AtumListTable->get_current_product_id() #1 [internal function]: Atum\Components\AtumListTables\AtumListTable->column_thumb(NULL) #2 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(762): call_user_func(Array, NULL) #3 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/InboundStock/Lists/ListTable.php(458): Atum\Components\AtumListTables\AtumListTable->single_row_columns(NULL) #4 /home/willliam/public_html/wp-admin/includes/class-wp-list-table.php(1259): Atum\InboundStock\Lists\ListTable->single_row(NULL) # in /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php on line 3312

Forum_Admin

Hi guitarsdoneright ,

Would you be so kind to post a screenshot of your WooCommerce status page, pls?

Thank you very much,

Pavel

guitarsdoneright

I copied and pasted the entire status report (several screens long) but it doesn't seem to be here now. Should I zip it and resend?

guitarsdoneright

Here's the WooCommerce status report, zipped..

guitarsdoneright

And here's a report WordPress just sent me -

Error Details

An error of type E_ERROR was caused in line 3312 of the file /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php. Error message: Uncaught Error: Call to a member function get_type() on boolean in /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php:3312
Stack trace:
#0 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(812): Atum\Components\AtumListTables\AtumListTable->get_current_product_id()
#1 [internal function]: Atum\Components\AtumListTables\AtumListTable->column_thumb(NULL)
#2 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumListTables/AtumListTable.php(762): call_user_func(Array, NULL)
#3 /home/willliam/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/InboundStock/Lists/ListTable.php(458): Atum\Components\AtumListTables\AtumListTable->single_row_columns(NULL)
#4 /home/willliam/public_html/wp-admin/includes/class-wp-list-table.php(1259): Atum\InboundStock\Lists\ListTable->single_row(NULL)
#

guitarsdoneright

Pavel, thank you very much for your support. I know you've spent a good deal of time on this and I appreciate it. I'll be sure and post good reviews about Atum.

Forum_Admin

HI guitarsdoneright ,

No problem, we try to be here for users at all times. Thank you for your review consideration.

Pavel

guitarsdoneright

Have not heard back from your devs. Errors continue and I'm afraid they could leave a vulnerability. If I do not hear from your devs by morning, I will have to uninstall the plugin. Sorry.

Forum_Admin

Hi guitarsdoneright ,

Thank you very much for your reply. No reason to panic - doubt there is a security issue.
Your ticket has been placed in a queue as it does take time - but looking at the schedule it is to be worked on today.

It would be a great shame for losing a user and I will push your issue as much as I can. As you have opened the ticket and using our premium support, please, no longer reply here.

Pavel

Salva

Hi guitarsdoneright ,

I've debugged your issue and found that was due to one product that is still added to a "Pending" purchase order but does not exist anymore on your shop.
We are going to add some lines of code to ATUM to prevent this kind of errors in the future, but if you want to fix this for your specific case until we release the new ATUM version, just remove your Purchase Order number 779 or mark it as "Received"

Best Regards,
Salva.