Cannot search in Purchase Orders

codecoruan

We cannot search anything on the Purchase Order list. We used to be able to search for a supplier, but that went away after an update, then we could search for a Purchase Order number at least, but now, nothing happens when "Search" is clicked, no matter what I try to search.

Could you please help?

Forum_Admin

Hi codecoruan ,

Thank you very much for your post.

Would you upload the WooCommerce status page and make a little video of the issue, pls?

Thank you,

Pavel

codecoruan

Hi there,

I cannot attach files on my posts. It says a problem occurred.

codecoruan

purchase-order-search.mp4

1MB

Here is the video.

Can't upload PDF documents

codecoruan

Here are the images for the WooCommerce status page

japiera

Hi codecoruan ,

Thanks for sending us your WC status page and the video of the issue with the PO search.

We've just tested it and it seems that something is going wrong there, we're going to debug the PO screen and fix the issue.

We'll keep you informed of our progress.

Best Regards,
José Andrés

japiera

Hi codecoruan ,

We think we've found what is the problem, can you give us admin access to your site just to check if we're right?

If so, please, open a private ticket here

Thanks,
José Andrés

codecoruan

Unfortunately, our policy is not to give admin access to any external party. Would it be possible to send instructions on what to look for? I do have development experience and have used hooks from your plugin.

japiera

Ok, codecoruan

No problem, thanks for your offer, we will test the fix in other local installations we have. If everything goes right we'll include the fix with the next ATUM's release.

Best Regards,
José Andrés

Manaka02

Hello, we have the same error, hope new release will fix it.

Good job and thanks in advance.

Forum_Admin

Magic

sabdou84

Hello ,
Help Please
We can't search in PO table about any product in order to find the related PO for a specific product
here is my wp status,

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WordPress Environment

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Security

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Hide errors from visitors: ✔

Active Plugins (38)

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All In One WP Security: by All In One WP Security & Firewall Team – 5.3.0
ATUM Inventory Management for WooCommerce: by Stock Management Labs™ – 1.9.38
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Porto Theme - Visual Composer Addon: by P-Themes – 1.1.0
WooCommerce Points and Rewards: by WooCommerce – 1.7.5
WPML Translation Management: by OnTheGoSystems – 2.10.8

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API Enabled: ✔
Force SSL: ✔
Currency: EGP (EGP)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #1056 - /shop/
Cart: #1057 - /cart/
Checkout: #1058 - /checkout/
My account: #1059 - /my-account/
Terms and conditions: ❌ Page not set

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Name: Porto Child
Version: 1.1
Author URL: https://www.portotheme.com/
Child Theme: ✔
Parent Theme Name: Porto
Parent Theme Version: 7.1.2
Parent Theme Author URL: https://www.portotheme.com/
WooCommerce Support: ✔

Templates

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-empty.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/form-shipping.php
porto/woocommerce/checkout/payment-method.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/checkout/thankyou.php
porto/woocommerce/content-product-cat.php
porto/woocommerce/content-product.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/global/wrapper-start.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/dashboard.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/navigation.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details-customer.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/order-downloads.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-05-12 09:43:37 +03:00
Options: ✔
Notes: 174
Onboarding: completed

Action Scheduler

Complete: 9,151
Oldest: 2024-04-11 10:34:32 +0200
Newest: 2024-05-12 11:19:02 +0300

Failed: 9
Oldest: 2022-10-23 16:38:02 +0200
Newest: 2023-11-28 15:25:53 +0200

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Status report information

Generated at: 2024-05-12 11:19:42 +03:00
`

japiera

Hi sabdou84 ,

Apologies for any inconvenience caused.

Please note that this thread is five years old. The issue was already fixed then. That means that yours shouldn't be related to it.

Please the next time you find an old thread without recent activity, open a new one because your problem probably won't be related to the old one.

Anyway, I've just tried to filter Purchase Orders by-product on our dev server, and it worked correctly. Can you please specify a little more about what is failing? An example (and screenshots) would help.

Best Regards,
José Andrés

sabdou84

japiera

sabdou84

Thanks for you prompt response
here you can see the attached image

japiera

Hi sabdou84 ,

We've found some bugs in this search that are causing that filtering for more than one term not to work. We'll work on fixing this for the next ATUM version.

Meanwhile, pleas try filtering by only one term.

Best Regards,
José Andrés