Account Cancellation

RawalD

Good day,

Hope you're well.

Our site: Foodline.co.za had ATUM on yearly a while back.

However we have not used the site nor the app in a while, last year payment went and our IT team told us the sub was cancelled but yesterday once more the account was deducted.

We please request a refund and cancellation as the site is not in use just a landing page now.

As the IT team is not the same team we do not know exactly which email was used but we believe it could be

Please can you assist us.

Salva

Hi RawalD

For any questions regarding your subscription, please open a private ticket and choose the "Stock Management Labs" category:

https://stockmanagementlabs.ticksy.com/

And please do not post any private info like your email on these public forums. It's not recommended.
I've removed them from your message...

Best Regards,
Salva.

RawalD

Please can you send a message to the account holder email so we find out which email was used since emails have been wiped, from there we can confirm the cancelation

Salva

RawalD

We cannot know who you are or which email you used.
Open a private ticket as I suggested, and we will try to figure it out.
This is not the right place to discuss it.