status I update inventory through the plugin, but the inventory is not updated in the website's system. For example: Product SKU 13131s I updated inventory to 0, the website shows inventory quantity as 1.
Salva Hi status We cannot figure out what is happening with so little info. Can you describe step by step what you are doing, please? Best Regards, Salva.
status As you can see in the image, I updated the stock to 0 on the plugin page. On the product page, the stock did not change and remained at 1 What else would you like to know???
Salva status FYI, the stock can be changed in ATUM in several places. And "the plugin page" means nothing to us... I understand by looking at your screenshots that you are changing the stock in Stock Central page, am I right? If so, did you click the "Save" button thereafter? You can read the documentation here: https://stockmanagementlabs.crunch.help/en/atum-core/how-to-edit-fields-in-stock-central
status Yes, you're right, I update the Stock Central page, click the save button, and the inventory is not updated on the site.
Salva status That's very weird. In order to discard any possible conflict with a 3rd party plugin, you can try to disable all your plugins except WooCommerce and ATUM and try that way. If it works, you can start enabling them back one by one until you find the source of the conflict. We strongly recommend you do so on a staging site, if possible. I hope this helps.