Problème stock entre stock central et dashboard

Monkoko

Bonjour,

Sur mon tableau de bord, il est indiqué par exemple 194 articles en rupture de stock et 868 en stock, alors que dans mon stock central, nous sommes à 50 en rupture et 857 en stock.
Il semble donc y avoir un décalage entre les données affichées, ce qui fausse également la valeur totale de mon stock.
Pouvez-vous m’indiquer comment actualiser ou resynchroniser ces données afin d’avoir des informations fiables ?
Je vous remercie par avance pour votre aide et vous souhaite une belle journée.

Cordialement,

Monkoko Team

Salva

Hi Monkoko

We only give support in English or Spanish.

Best Regards,
Salva.

Monkoko

Hello,

On my dashboard, it shows for example 194 items out of stock and 868 in stock, whereas in my central inventory we have 50 out of stock and 857 in stock.

There therefore seems to be a discrepancy between the displayed data, which also affects the total value of my inventory.

Could you please let me know how to update or resynchronize this data so that I can have reliable information?

Thank you in advance for your help, and I wish you a great day.

Kind regards,

Google Translate

Salva

Hi Monkoko

The values in the dashboard do not always match the values shown in Stock Central.
Please read this article, mainly the "Dashboard Widgets Data Calculation" section, to understand what is counted in the Dashboard widgets:

https://stockmanagementlabs.crunch.help/en/atum-core/dashboard-widgets

And if, after reading it, you still think it is not counting them correctly, please open a private ticket to continue with this conversation:
https://stockmanagementlabs.ticksy.com/

Best Regards,
Salva.