PO Cost Not Syncing & Support Discussion Concern

matthewctauto

Hi ATUM Support Team,

I am writing to follow up on an issue I am currently experiencing with a recent Purchase Order.

After completing all required entries and marking the PO as “Completed,” I noticed that while the stock quantities were successfully updated in Stock Central, the cost price was not updated or synced. Could you please advise why the cost is not being pushed through after the PO is completed and how this can be resolved?

In addition, I noticed that my previous discussion regarding this matter appears to have been deleted. I have raised this concern multiple times and have been directed to review the support documentation. I have carefully gone through the documentation, however, I could not find any information addressing this specific issue.

I would greatly appreciate more direct assistance in resolving this matter.

Thank you for your support, and I look forward to your response.

Kind regards,
Matthew

Salva

Hi matthewctauto

In PO PRO, the stock quantities are not updated automatically when you change the PO status. This is different from the Purchase Orders that come with ATUM free, which work that way.
You've said that you have carefully gone through the documentation, but it seems to me that you missed something because everything is explained there.

Let me explain briefly how it works in PO PRO:

Once you receive the goods from your supplier, you change the PO status to "receiving".
You create a new "Delivery" which can contain all the PO items or it can be partial
Once added, you will see an "Add to stock" button at the bottom of the delivery that you can use to increase stock for all those products.

More info:
https://stockmanagementlabs.crunch.help/en/atum-purchase-orders-pro/po-deliveries-1

But to update the purchase price, you have to use the "Set purchase price" feature for every PO item.
At every PO item row, you will see a three-dot icon in the "Actions" column. Just click it and choose the "Set purchase price" item from the menu.

I hope this helps.

Best Regards,
Salva.

matthewctauto

Salva

Thanks for your replied, I've added the stock under add delivery, all the stocks in the PO are pushed into the inventory Successfully, just not the purchase price of each product, according to your response, I need to click on the Three-dots icon in the actions, column, and set the purchase price for each product? ( please see attached screenshot)

Salva

matthewctauto

Yes, exactly.
The "Set purchase price" feature is the only way to update purchase prices from a PO at this time.

matthewctauto

Hi,

Good day 😊

For example, if I have around 60 different SKUs in a Purchase Order, I need to manually set the purchase price for each SKU individually.

Is there a way to update or set the price for all SKUs at once instead of doing them one by one?

Thank you for your help!

Kind regards,
Matthew

Salva

matthewctauto

With the ATUM Export & Import PRO add-on, you can import in bulk any ATUM or WooCommerce data.
For more info, you can check its documentation:
https://stockmanagementlabs.crunch.help/en/atum-export-import-pro

But if that is not what you are looking for, it would require custom coding.