Inventory not updating

craftyjaks

Hello, I'm trying to update my inventory, which all have variations. When I complete a page and click the button at the bottom to save the changes, I get a rolling blue wheel and it doesn't update. Is there something I am doing wrong?

Forum_Admin

Hi craftyjaks ,

Thank you very much for your post.

Please, do add some screenshot as I am not sure what you are describing. Please, as well confirm you have the main WC, WP and ATUM at the latest version.

Thank you,

Pavel

craftyjaks

When I hit save, the screen freezes. The screenshot doesn't show the cursor, but it's the "spinning wheel" that you get when your computer is telling you to wait because something is loading. The change that has been made doesn't save.

Yes, everything is fully up to date.

Forum_Admin

Hi craftyjaks ,

I apologise for this late reply.

When you disable ATUM plugin, is it still happening?

Pavel

craftyjaks

We have managed to resolve it. Thank you.

Forum_Admin

Hi craftyjaks ,

Thank you very much for letting me know.

May I pls ask what the issue was? was it technical?

Pavel