ATUM Not Appearing in WordPress Sidebar (March 28, 2025)

Salva

In that case, perhaps it is being caused by some kind of incompatibility with any 3rd party plugin you might have.
Can you please try to disable all your plugins except ATUM and WooCommerce, and try that way?

If it works, you can start enabling them back one by one until you find the source of the conflict.

I hope this helps.

KMSS

Salva i tried that but still the same problem, how can i access the settings in another way then från the pluggin on hte dachbord can i access it from the web?

Salva

Jhumar KMSS

Does it open if you append this path to your root site's URL?

/wp-admin/admin.php?page=atum-settings

Jhumar

Salva

Same here, I am not using any role manager and I login as administrator. I also tried the disable other plugins technique but Atum icon still not showing in the sidebar menu. Is there other way to access the ATUM plugin like a default slug where I can just manually add to the browser address bar?

KMSS

Salva No it says your are not authorized to access

Salva

KMSS

Mmmm. In that case, please install the "User role editor" plugin and follow these instructions:

https://stockmanagementlabs.crunch.help/en/tips-and-tricks/how-to-give-atum-permissions-to-the-shop-manager-with-user-role-editor

But add all the capabilities to your own user role.

I hope this helps.

KMSS

Hi
thank you for your help but in the role manager there so no options at all for ATUM, i i will replace it for some time and hope you can resolv the problem, ATUM is very good and i wish it will work agine.

Salva

Hi KMSS

This is very weird, indeed.
But, sadly, we cannot fix something that we cannot figure out why it is happening.
If you want us to investigate this issue more deeply, can you open a private ticket, and we will give you further instructions?

Thank you

happy-artist-tash

I am experiencing exactly the same issue and have followed all of the above steps. Is there a work around?

Salva

Hi happy-artist-tash

Please try to update to ATUM version 1.9.47 and let me know if it works.

Best Regards,
Salva.

happy-artist-tash

Yes thank you, the new update is working now

Salva

happy-artist-tash

Good to know!

You're welcome 😉