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Hello,
I am currently in the midst of updating my supplier SKUs, but I'm having trouble. I have written the ones I am willing to change on a peice of paper but I cannot find them easily in my inventory since they do not appear in the search tool.
Hi EYS ,
Thank you very much for your post.
Would you be so kind to add some screenshots? What search tool are you using, are these SKUs fields ATUM fields?
Pavel
Hello Pavel,
here are some screenshots to illustrate my problem. As you can see I am searching for SKUs that evidently exist, however the search tool does not seem to find them. Thanks a lot !
Thank you very much.
We have tested on our site and all working well. Please, try disabling all your plugins except WooCommerce and ATUM and see if it works. If it does one of the plugins is blocking it. Start enabling one by one to see the plugin in question.
Hope this helps.