Purchase Orders Pro trial: ROQ and LWS empty

DavyHeuts

Las week sales and ROW is empty when creating a new purchaseorder when adding items with Restock status, but there have been sales. Also in the central stock overview, when I select the column sales last X days and put it on 7, its all zero.

Also tried in settings of ATUM to put it on Cronjob, but don't see the Cronjob appearing in Crontrol. Via Woocommerce - Status - Planned actions, I see: atum/update_expiring_product_props once a day. Is it this one? Why is it only on once a day instead of what I setup?

japiera

Hi DavyHeuts ,

Apologies for any inconvenience caused.

Which column is ROW? This one and the "sales last X days" columns aren't related to Purchase Orders. I don't understand why you talk about POs here.

What happens if you execute the "Update products' calculated properties" tool in ATUM Settings -> Tools? Are these columns updated? Please note that only products included in orders 'completed' and 'processing' will be included in the calculations.

There should be a scheduled action called 'atum/cron_update_sales_calc_props' after activating the cron. If it doesn't appear in the pending Scheduled actions list, please try executing the 'Delete ATUM transients' tool in ATUM Settings -> Tools. That should work.

Best Regards,
José Andrés

DavyHeuts

Thanks for your response @japiera , ROW has to be ROQ, sorry.

When I run "Update products calculated properties" tool in ATUM Settings -> Tools it says:
Done! Processed 357 products

But the Column sold last 30 days in central stock keep 0.

After running 'Delete ATUM transients' tool in ATUM Settings -> Tools I checked again and indeed I see the cron 'atum/cron_update_sales_calc_props' is running every X minutes I setup.

But the Column sold last 30 days in central stock, still keep 0, but there are orders completed and processing.

I'm talking about PO's because this is what I would like to use your pugin and addon for.
Hope to hear from you, thanks.

japiera

Hi DavyHeuts ,

I see.

Please open a private ticket here. We'd need to access your site to check what could be happening. Please paste admin credentials in the ticket if you agree.

Best Regards,
José Andrés

DavyHeuts

I did, but the ticket expired

japiera

Hi DavyHeuts ,

I see.

Please open a private ticket in Ticksy in the ATUM Free category (you won't need a license), and include a link to this thread and the old ticket.

Let's keep the conversation there.

Best Regards,
José Andrés