Product Level syncing with Inbound Stock

ReelingFish

Good day,

We’ve encountered an issue with stock quantity adjustments when handling inbound stock linked to product levels. Here’s an example to illustrate our concern:

Product A is a Simple Product.
Product B is a Product Part.

Product A’s bill of materials is linked to 12 units of Product B.

When we created a purchase order for 1 unit of Product A and received the stock, the system should have adjusted the inventory by adding 1 unit to Product A and 12 units to Product B. However, there were no adjustments made to the stock quantities for either product.

Could you please look into this issue and advise on how we can resolve it?

Thank you for your assistance.

japiera

Hi ReelingFish ,

Apologies for any inconvenience caused.

I understand then that you're using the Purchase Orders module included in ATUM Free. Am I right?

If so, please note that you must complete a Purchase Order to increase the stock of both products. You can read here about how to complete a Purchase Order.

Best Regards,
José Andrés

ReelingFish

Thank you for your prompt response.

Yes, we understand that completing the purchase order should increase the stock count. However, even after completing the purchase order, the stock count remains unchanged.

Could you please advise on how to resolve this issue?

japiera

Hi ReelingFish ,

I see.

Please open here a private ticket.

Best Regards,
José Andrés

Salva

Hi ReelingFish

You didn't reply to all my colleague's questions.

Can you tell us if you are using the ATUM free plugin + Product Levels only or if you are also using the ATUM Purchase Orders PRO add-on, please?

Best Regards,
Salva.

ReelingFish

Salva

Yes, we are currently using the ATUM Purchase Orders PRO add-on as well

japiera

Hi ReelingFish ,

Ok.

I've seen that you finally created a private ticket. Let's keep the conversation there.

Best Regards,
José Andrés