Divi Theme Builder is not loading anymore through activated ATUM

animishopde

Hi there from germany.
Since the beginning of the week my Divi Theme Builder is not loading anymore. I found out, that the ATUM plugin cause this issue. I remember I tested out some settings from ATUM but I didn't know this could troble other plugins and I don't knwo what I am cahnging in the settings. Or does this issue caused by the new ATUM update? Before that there was no issue.

I would appreciate any help. Thank you!

japiera

Hi animishopde ,

Apologies for any inconvenience caused.

How did you reach such a conclusion?
We've been testing a site with ATUM and DIVI installed and the Divi Theme Builder works correctly.

Best Regards,
José Andrés

animishopde

japiera Hi José Andrés,
I've been testing it through deactivating all plugins except of WooComemrce and Divi. Only, when ATUM is activated the issue is caused and Divi Theme Builder won't load properly. It load, when I deactivate ATUM, but that's not the solution for the workflow. It started around 2 weeks ago. I guess there is something going with the update. All plugins are updated. I already contacted the Divi support and they lead me to you.

I hope you can help me to fix it.

Best regards,

Vuong