Hi niklas ,
Thank you very much for your post.
You are a premium user, please, use the premium support..
Answer to your point one - Zones are a WooCommerce setting so what ever zones you set up that zone will work. We have no control here, but I will try and find out if there is a way of setting up a world zone minus 2 countries.
For the second point, please, open a private ticket.
Thank you,
Pavel