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Hi please help. I created a Export template that I will be using to update mainly the following on products Purchase price / Regular Price / Low stock Threshold Now the problem is when I use this downloaded CSV and just change the items I need changed and then upload is again I seem to be running into problems. I start by picking Upload Then I select CSV file from my computer and select Update and tick insert new items Then I select the template I made for the original Export (FAB8 PRICE UPDATE) Click Load File -Then I get some of the lines stating Do not import I tried using the insert option and still the same happens. I must be doing something wrong Please help me. I am not an iT specialist, teaching myself how to use Atum Maybe I am missing important fields in the export section or import Thank You Amanda
Hi Ami ,
Please, open a private ticket here, add a link to this thread in it, and attach the custom template and the CSV file you're trying to import.
If you don't know how to export and attach a template, please read this.
Best Regards, José Andrés