Woocommerce Allow Backorders Greyed Out

EmmaHannay

I am duplicating some products and need to change the ability to allow back order as they are discontinued.

When I duplicate them the option to allow back orders is greyed out and I cannot change it. I tried switching off the ATUM Control Switch, then removing all products from BOM but is still didn't allow me to change it. I tried changing the product data and this didn't help either.

The only way I found to allow me to change the back-order is to disable the Product Levels plugin, change it and then reactivate the plugin but this isn't ideal.

I've checked all my settings in ATUM and Woocommerce but nothing changes this option being greyed out when the plugin is in use. Would you be able to investigate this for me?

Thanks,
Emma

EDITED TO ADD: Once I save as a draft after switching off ATUM Control Switch and removal of BOM Products the option becomes available again so maybe a simple fix?

Salva

Hi EmmaHannay

I don't understand. Do you want to enable "allow backorders" (which means that the product can be purchased indefinitely) when the product is discontinued?
Might you elaborate on this, please?

Please note that, in Product Levels, all the products that have linked BOMs, can only "allow backorders", if all its BOMs allow this too. This is a requirement.

Best Regards,
Salva.

EmmaHannay

Hi Salva,
I wanted to disable back orders but every option was greyed out when I had duplicated the item - the original item had allow back orders as did all the BOM items.
The duplicated product was a one off item and therefore didn't require BOM items (they had already been accounted for) and so all I needed to do was sell a one off.
Please see the image as shown here:

The only way I could change the greyed out 'Allow back orders' was to switch off ATUM Control Switch, remove all BOM products and save as a draft.
Hope this is clearer
Thanks,
Emma

Salva

Hi EmmaHannay

The only way I could change the greyed out 'Allow back orders' was to switch off ATUM Control Switch, remove all BOM products and save as a draft.

I don't think the ATUM control switch has any effect over here (only over products shown in the "controlled" view of Stock Central).
And saving as a draft makes no sense either.
So, just removing all the linked BOMs and saving normally should be enough, indeed. As that "backorders" field is being disabled for products with linked BOMs only. This would be the recommended way of doing so 😉

Best Regards,
Salva.