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In Stock Central, when I display "Out of stock", it should show me only out of stock products. Unfortunately it shows me products that have stock available. See attached screenshot. How does this happen and how do I fix this please? Thank you so much.
Hi MCxYV
Mmm... It seems you have something wrongly saved in your database. Please try to follow these steps:
I hope this helps.
Best Regards, Salva.
Hello, Thank you very much for your feedback, we will share the information with our development team and then we will come back to you to inform you if our problem is solved with the recommended manipulations 🙂
You're welcome.
Best Regards, José Andrés
Hello, Following the manipulations that you suggested to me, my problem is unfortunately still present. Do you have any other solutions for me please?
Thank you so much
Hello, Other details, in the ATUM dashboard (ATUM statistics), the amount of July sales is also wrong (much lower than our actual sales). No problems for the previous months.
Please, open a private ticket here. Please, include a link to this thread.