Hi pinkdiva1 ,
Thank you very much for your post.
Sorry to hear you have issues, however, if you are talking about ATUM there is no reason for it not to work unless the site does not meet the minimum requirement or other 3rd party plugin is blocking its functions.
Before I ask you to open a private ticket, can you tell me the version of WP, WC, PHP and ATUM you are on, please?
Thank you,
Pavel