Pre Sale Question

ankushthor

The use case is that we need two separate warehouse management areas with inventory segrated by postal code. That means if ordered comes in from near Delhi then warehouse in Delhi dispatches, if order comes near Bangalore, then Bangalore dispatches. In the event Bangalore doesn't have inventory, then Delhi dispatches. Can the order be auto assigned to a warehouse based on Postal code? Can the order be assigned to alternate if stock is not there? If not, then do you have hooks we can use to make our own custom functions to add onto your plugin?

Salva

Hi ankushthor

I've already replied to your ticket. Please do not post the same questions twice.

Thank you!

Salva

Hi Jamie-N

This post is not related to this thread at all and that is not allowed on these forums, so I had to delete it.
If you have any questions related to licenses, please open a private ticket.

Best Regards,
Salva.

Salva

Hi @Jamie-N

This is a public forum. Adding any private info (such as your license codes) is very dangerous and prohibited.
Please, open a private ticket as I suggested and just select the Stock Management Labs account category.

Jamie-N

Salva

Hi Salva,
Sorry, this post I guess is out for public viewing until you delete it.

In reply to your message, I thought I was sending a private message, that was not on the open forum account. I still cannot work out how to private message without getting an error.
I did not mean to expose my 5 product keys. As I mentioned from my initial message before, I exposed my product keys. I want to renew my 5 products but the 15% renew discount is not applying as I am guessing the keys are now expired.

I thought you would simply make the process easy by just fixing the problem but all I got was this is not allowed on these forums. Sorry for trying to spend some money. Been looking for like an hour over days how to send a private message. This process is not simple or clear. So, I have given up.
I clicked on your "open a private ticket" and there is no drop down to select the "Stock management Labs Account" so I select a product I have then I tried to send a message and the error message says sorry, support for this licence has expired. You will need to extend your licence.
Very hard process and not real straight forward to open a private ticket.

Being I replied messaged you and the whole forum now has my product keys I have purchased two new keys and not used the renew option being the keys were exposed. Without the discount I have purchased two keys instead of the 5 add-ons due to the 100% increase in subscription costs in only a year period with no renew discount. Next year I may have to reconsider if the prices increase again by 100%.

100% Increase in Prices only after a year.
Product levels 1YR Now $96 was $48
Multi Inventory 1YR Now $108 was $54
PurchaseOrdersPro 1YR Now $168 was $84
ExportPro 1YR Now $86 was $43.00
ActionLogs 1YR Now $82 was $41.00
Now $540.00 USD was $270 USD

I guess this is the problem with subscriptions as it locks people in at the start.

If a customer message me trying to spend $500+USD I would not simply message them saying you messaged us in the wrong place, I would respond to his inquiry or apply the fix to his account and send them a message letting them know the correct procedure going forward. Please have a little more effort on trying to help customers trying to spend money.

Suggestion, make an easy link to send a private message or an email. I am sure this process is easy for you but it's because you know your platform. Ask a friend to do a test and watch them struggle to send a private message.
Maybe I am just too dumb.

Thanks
Jamie

Salva

Hi Jamie-N

We are receiving private tickets every day. What's the problem, please?
These kinds of questions must be handled privately. I hope you understand this...

If you have any problems sending the ticket, just let me know and I'll be happy to assist. But you keep sending messages to a thread that has nothing to do with your issue.
I think is so simple to send a ticket but I'm going to give you instructions, so we are sure there is no side issue that is preventing you from sending a ticket:

Go to our Ticksy platform: https://stockmanagementlabs.ticksy.com/
Click on the Submit a Ticket button
Select the "Stock Management Labs Website" category
Enter your email and password for registration
Add a ticket subject
Optionally add the related URL
Add your message
Click on Submit

That's all.

I've just tried to follow these simple steps myself to confirm is working as expected and it worked perfectly.
If you have any issues, please let me know.

Best Regards,
Salva.