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Hello, Somehow the variables doesn't show up. Only simple products are shown. Why is that?
Cheers
Hi @stefanjap
Please note that only those products that have the ATUM control switch enabled are shown in the Stock Central list. All the rest will be listed on the "Uncontrolled List" until you set the products or variations as "Controlled by ATUM".
Did you check that?
Best Regards, Salva.
Hello Salva, I've the same problem. No variable products are listed (in any of the categories). In one category I've 30 products in total. 15 products are variable. It shows only simple product. Clicking on Uncontrolled products shows 2 out of a total of 325 products. I haven't checked these 2 - there might be a problem when entering the details. To get variable products showing i have to do the following: 1) Edit Product -> ATUM Inventory (Controlled is set 2) DO NOTHING !!!!! and press UPDATE Voila, next time round in ATUM Stock Central the product is visible. Am I missing something here? I
Kind regards Bo
Hi Bo2 ,
Thank you very much for your post.
Seems like the dB has failed somewhere along the line.
Can you try the ATUM global settings, pls? 1. Go to Tools 2. Update ATUM’s stock control 3. Disable and save 4. Enable and save
See if it corrects the dB records, pls?
Pavel
Good Morning Pavel, Thanks for your quick reply. "Update ATUM stock control" has done the trick. I don't understand 3. and 4. The choices field was already on "Control Stock" and I clicked on "UPDATE NOW!" I've then checked the category with the missing variable products and all are there. So, thank you with your help for this one. Another question: No horizontal scroll bar on stock central screen. There seemed to be a number of columns to the right which are not visible. I have no horizontal scroll bar to make them appear on the screen.
Kind Regards Bo
Can you take a screenshot, pls?
Please find enclosed screenshot as requested showing missing horizontal scroll bar.
Regards
Bo
Bo2 can you pls scroll to the bottom of the page and screenshot it for me, pls?
The scroll bar is below sits below the column description.
If you wish to move side to side, you can click and drag or use your mouse side wheel.
Hope this helps.
Good Afternoon Pavel,
Thank you for your reply. I found indeed the scrollbar at the bottom of the page. A bit unusual. But of course you are right one can click and drag. It works fine. On just needs to know ;-) Thanks for your help again, much appreciated.
No problem Bo2 ,
Please, do see the documentation on this forum if anything.
Be good.