BOM product not fund

wulda

Hi , Need someone help

By many product raw materials something wrong write "BOM product not fund"
and customer can not place order from this products
before where added one material, the material exist have stock, but here no mor include only the not fund
what heppend?

Salva

Hi wulda

This happens when a BOM product that was linked to that other product was removed or the system cannot longer find it for some other reason.
To fix this, just remove the missing product from the list and save it.

Best Regards,
Salva.

wulda

Hi, Thanks for reply,
we have 1700 products with boms and dont know where missing and while missing
dont removed pruducts or parts we think only the linked product and link missing
the products where have not fund are stock dont out from stock but customer can not order

Salva

Hi wulda

Technically, having a missing product there, shouldn't affect the product's stock. Just that this BOM will not be taken into consideration.
Please, try to run the tool on ATUM Settings >> Tools named "Sync WooCommerce stock with calculated stock" and let me know if that fixes the ordering issue.

Best Regards,
Salva.