Woocommerce Product Bundles showing out of stock

wizzzzard

Hi Atum, I am currently testing your plugin on our staging site, so see if and how well it integrates into our workflow.

One problem I have found is how Atum deals with bundled products, I am hoping it is a setting I have missed.

We have simple products that come in boxes of 20, these can be purchased individual or our customers can buy a bundle of all 20.

On the stock manager it is shows the singles, but on the bundles it only shows the singles and not the bundles available. This in turn will return an out of stock warning on the website when a customer wishes to order the item.

wizzzzard

Here is a copy of the site status report if you need it:

wp-core

version: 5.9
site_language: en_GB
user_language: en_GB
timezone: UTC
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: staging
user_count: 5840
dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/customer/www/staging33.primalraw.co.uk/public_html
wordpress_size: 246.48 MB (258455696 bytes)
uploads_path: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/uploads
uploads_size: 1.42 GB (1525257005 bytes)
themes_path: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/themes
themes_size: 10.16 MB (10648982 bytes)
plugins_path: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/plugins
plugins_size: 256.27 MB (268720400 bytes)
database_size: 1.64 GB (1755929088 bytes)
total_size: 3.56 GB (3819011171 bytes)

wp-active-theme

name: GeneratePress Child (generatepress_child)
version: 0.1
author: Tom Usborne
author_website: https://tomusborne.com
parent_theme: GeneratePress (generatepress)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, menus, automatic-feed-links, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, editor-color-palette, custom-logo, editor-style, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
theme_path: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/themes/generatepress_child
auto_update: Disabled

wp-parent-theme

name: GeneratePress (generatepress)
version: 3.1.0 (latest version: 3.1.1)
author: Tom Usborne
author_website: https://tomusborne.com
theme_path: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/themes/generatepress
auto_update: Disabled

wp-themes-inactive (2)

Twenty Twenty-One: version: 1.4, author: the WordPress team (latest version: 1.5), Auto-updates disabled
Twenty Twenty-Two: version: 1.0, author: the WordPress team, Auto-updates disabled

wp-plugins-active (41)

Advanced Dynamic Pricing for WooCommerce (Pro): version: 3.1.5, author: AlgolPlus, Auto-updates disabled
Advanced Order Export For WooCommerce: version: 3.2.2, author: AlgolPlus, Auto-updates disabled
ATUM Inventory Management for WooCommerce: version: 1.9.9, author: Stock Management Labs™, Auto-updates disabled
Blackhole for Bad Bots: version: 3.3.1, author: Jeff Starr, Auto-updates disabled
Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates disabled
Custom Order Status for WooCommerce Pro: version: 2.0.4, author: Tyche Softwares, Auto-updates disabled
Facebook for WooCommerce: version: 2.6.9, author: Facebook, Auto-updates disabled
FiboSearch - AJAX Search for WooCommerce: version: 1.15.0, author: FiboSearch Team, Auto-updates disabled
Flexible Shipping: version: 4.11.2, author: WP Desk, Auto-updates disabled
GDPR Cookie Consent: version: 2.0.8, author: WebToffee, Auto-updates disabled
Kadence WooCommerce Email Designer: version: 1.4.10, author: Kadence WP, Auto-updates disabled
Max Mega Menu: version: 2.9.5, author: megamenu.com, Auto-updates disabled
Ninja Forms: version: 3.6.7, author: Saturday Drive, Auto-updates disabled
Oliver POS - A WooCommerce Point of Sale (POS): version: 2.4.0.0, author: Oliver POS, Auto-updates disabled
Order Weight for WooCommerce: version: 0.5.5, author: Andreas Karman, Auto-updates disabled
Page Builder by SiteOrigin: version: 2.16.0, author: SiteOrigin, Auto-updates disabled
Popup Maker: version: 1.16.4, author: Popup Maker, Auto-updates disabled
PublishPress Capabilities: version: 2.3.3, author: PublishPress, Auto-updates disabled
Repeat Order for Woocommerce: version: 1.2.0, author: polyres, Auto-updates disabled
SiteGround Optimizer: version: 6.0.5, author: SiteGround, Auto-updates disabled
SiteOrigin Widgets Bundle: version: 1.29.0, author: SiteOrigin, Auto-updates disabled
Social Reviews & Recommendations: version: 1.7.6, author: RichPlugins support@richplugins.com, Auto-updates disabled
Under Construction: version: 3.92, author: WebFactory Ltd, Auto-updates disabled
User Switching: version: 1.5.8, author: John Blackbourn & contributors, Auto-updates disabled
WooCommerce: version: 6.1.1, author: Automattic, Auto-updates disabled
WooCommerce Cart Weight: version: 1.4.3, author: WP Desk, Auto-updates disabled
WooCommerce Extended Coupon Features PRO: version: 3.2.7, author: Soft79, Auto-updates disabled
WooCommerce Google Analytics Integration: version: 1.5.7, author: WooCommerce, Auto-updates disabled
WooCommerce PDF Invoices & Packing Slips: version: 2.12.1, author: WP Overnight, Auto-updates disabled
WooCommerce PDF Invoices & Packing Slips Premium Templates: version: 2.9.5, author: Ewout Fernhout, Auto-updates disabled
WooCommerce Product Archive Customiser: version: 1.0.5, author: jameskoster, Auto-updates disabled
WooCommerce Product Bundles: version: 6.13.3, author: WooCommerce, Auto-updates disabled
WooCommerce Shipment Tracking: version: 1.6.31, author: WooCommerce, Auto-updates disabled
WooCommerce Shortcodes: version: 1.0.0, author: WooThemes, Claudio Sanches, Auto-updates disabled
WooCommerce Stripe Gateway: version: 6.0.0, author: WooCommerce, Auto-updates disabled
WooCommerce Weight Based Shipping: version: 5.3.19, author: weightbasedshipping.com, Auto-updates disabled
WooCommerce Xero Integration: version: 1.7.40, author: WooCommerce, Auto-updates disabled
Woo Manage Fraud Orders: version: 2.5.4, author: Prasidhda Malla, Auto-updates disabled
WP Mail Logging: version: 1.10.2, author: Wysija, Auto-updates disabled
WP Mail SMTP: version: 3.2.1, author: WPForms, Auto-updates disabled
Yoast SEO: version: 17.9, author: Team Yoast (latest version: 18.0), Auto-updates disabled

wp-plugins-inactive (1)

Stock Manager for WooCommerce: version: 2.8.3, author: StoreApps, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.27

wp-server

server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.27 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 120
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.66.0 OpenSSL/1.1.1l-fips
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false

wp-database

extension: mysqli
server_version: 5.7.32-35-log
client_version: mysqlnd 7.4.27
max_allowed_packet: 33554432
max_connections: 500

wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: staging
DB_CHARSET: utf8
DB_COLLATE: undefined

wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
0: Writable

redux-framework

version: 4.3.3
installation: plugin
data directory: /home/customer/www/staging33.primalraw.co.uk/public_html/wp-content/plugins/wp-mail-logging/lib/vendor/redux-framework/redux-core/
browser:
Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Browser: Chrome
Version: 97.0.4692.71
Platform: Windows

redux-instance-wpml_settings

opt_name: wpml_settings
global_variable: wpml_settings
dev_mode: false
ajax_save: true
page_slug: wpml_plugin_settings
page_permissions: manage_options
menu_type: hidden
page_parent: wpml_plugin_log
compiler: true
output: true
output_tag: true
templates_path: undefined
extensions:
Customizer: 4.0.0
Import Export: 4.0.0
Metaboxes: 4.0.0
Options Object: 4.0.0

wp_mail_smtp

version: 3.2.1
license_key_type: lite
debug: No debug notices found.
db_tables: wp_wpmailsmtp_tasks_meta, wp_wpmailsmtp_debug_events
lite_install_date: Jan 21, 2022 @ 8:47am

AndreaRebel

Hi wizzzzard

I apologize, but unfortunately I wasn't able to reproduce the issue. In any case, maybe I am missing something, so please, would you be so kind to attach some screenshots of the settings of the products in order to take a look?

Best Regards,

Andrea.

wizzzzard

Thank you for taking a look, please see the screen shots below

wizzzzard

I can give you access to the staging site if you need it?

AndreaRebel

Hi wizzzzard

Yes, please, so we can investigate it better.

I have to ask you to open a private a ticket in order to provide us with your website credentials. Also, it would be useful if we can download a backup of your site in order to make tests, in case we need.

This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/

Best Regards,

Andrea.

wizzzzard

Hi Andrea, I have created a ticket with the login details: #2968377

AndreaRebel

Hi wizzzzard

Thank you. Let's keep the conversation there.

Best Regards,

Andrea.