Changes to inventory log not saving

publishertextiles

I am trying to edit an inventory log but when I press update it won't save. Am I doing something wrong?

AndreaRebel

Hi publishertextiles

I apologize for any inconvenience caused. Unfortunately, I wasn't able to reproduce the issue.

Please, first could you make sure that you have the last update of your ATUM add-ons?

Best Regards,

Andrea.

publishertextiles

Hi AndreaRebel

This isn't a feature from an add-on, it is from the free version. I have the latest version of ATUM Inventory.

Cheers,

Kate

AndreaRebel

Hi publishertextiles

So I assume you have the last update of ATUM. Please, now I have to ask you to deactivate all plugins except ATUM and woocommerce and check if the problem persists. This is to check if there is any incompatibility.

If this is still not working, please, I have to ask you to open a private ticket and provide us with your website credentials in order to take a look. Also, I have to ask you for permission to download a backup in case we need to make tests, as we have a very strict policy about not modifying anything in our users' live sites.

This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/

Best Regards,

Andrea.