ATUM Actions Log stopped working after Wordpress update

sg1

The log is empty although the pagination suggests that the content still exists (see screenshot).
We've also updated the theme and plugins at the same time, but I've deactivated all other plugins apart from Woocommerce, the Atum Action Logs and the ATUM Inventory Management for WooCommerce, and the problem persists.
An automatic email from WP indicated that the problem was with the ATUM Inventory Management for WooCommerce plugin, not Action Logs ("Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, ATUM Inventory Management for WooCommerce.")

I hope you can help.
Thanks

AndreaRebel

Hi sg1

I apologize for any inconvenience caused.

Unfortunately we weren't able to reproduce the issue.

So please, I have to ask you to open a private ticket and attach the error log. Please, follow this documentation to know how to activate it: https://wordpress.org/support/article/debugging-in-wordpress/

And this is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/

Best Regards,

Andrea.

sg1

Hi Andrea,

Thanks for your reply. I can't for the life of me find our licence key that I need in order to submit a ticket. Where can I find it please?

Thanks,

AndreaRebel

Hi sg1

You will find your license in your SML account. Please, read this documentation: https://forum.stockmanagementlabs.com/d/2541-how-to-access-to-my-license-information

Best Regards,

Andrea.

sg1

Thanks. I couldn't find it because I signed in with the wrong account. Got it now. Will submit a ticket.