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Hi yeyeszozo
Which versions do you have of ATUM free and your premium add-ons?
Best Regards,
Andrea.
Please take a look at this thread as you are having the same exact problem. We've outlined one plugin that is causing this issue.
Best Regards, Salva.
Salva Hi, thank you for your help. Actually, we did deactivate the "Plus Add on Lite" plugin and ATUM works again. But we also need that plugin for our website site. Any idea to work with both of them?
Yes, after further investigation, we've found a way to avoid this error from our side and in the next ATUM version, both plugins can work together without the Elementor Plus add-on author's intervention 😉
Perfect. Any date for the update?
yeyeszozo
Probably next week
Hi,
since the update, it works. Thank you. But now, I got an other issue :
Why a product with stock is shown as "out of stock"? I can't really use the plugin in this case.
I'm sorry but we cannot know what is happening there just by looking at that screenshot. Are you using some caching plugin or system that could be causing this "not-updated" data to be shown?
Yes I'm using a caching plugin, but I purged all the cache and nothing change.
Sometimes is not enough with purging the cache. Did you try to disable the plugin temporarily? But if the wrong status was saved in the database for those products due to cached values, they would need a re-save after disabling the plugin.
I'd recommend you exclude wp-admin pages from the cache to avoid this kind of issue.
Hi, it's already done since the beginning I saw that it's the latest products that we add are those who doesn't work.
I see. Did you update yor ATUM add-ons? If you have and the problem persists, if you want us to investigate it, I have to ask you to open a private ticket.
This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/
Remember to make a reference to this post.