Hi Aya
I apologize for any inconvenience caused.
Please, in order to start investigating I need you to check this:
- Make sure that you have the last update of your ATUM add-ons.
- If you have and the problem persists, please try to deactivate all plugins except ATUM add-ons and Woocommerce and check again.
Let me know what happens in order to keep investigating.
Best Regards,
Andrea.