Hi again frankie1221
I'm coming back to you to know if you were able to sync successfully, and to give you more info in order to help you in case it haven't still worked.
It would be very useful if we can see the errors, for this, click on your profile picture - stores - select your store in which you are having the issue - And click on status. Here you will find the errors.
So, you can open a private ticket with the screenshots of the errors and we will investigate it to help you.
This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/tickets/
Best Regards,
Andrea.