Support Hours: Mon-Fri 8:00-14:00 CET - If and when our partners and kids allow, we may reply to your posts outside these hours :)
Hi, I have a product with several variations, each variation has BOM raw mateirlas assigned. One variation is showing as "out of stock", even though all raw materials for it are in stock.
Ok, I found the problem, which may be a bug in the plugin: in the moment I'm entering a supplier in the ATUM "supplier" field of the variation, the auomatic stock calculation based on the BOM of the variation stops working and shows zero.
Hi onetwo3d
I apologize for any inconvenience caused. Unfortunately, I wasn't able to reproduce the issue as I've just tested it on my local site and it worked for me.
So please, first can you make sure that you have the last update of ATUM add-ons?
Best Regards,
Andrea.
Hi Andrea,
Sorry for not replying earlier, unfortunately I was more occupied with the second problem I seem to be having with the plugin (see other thread), so I couldn't investigate this any further and at the moment I have to keep the plugin disabled to keep my shop working.
I apologize for any inconvenience caused.
I've just answered you to the other message.