Hi Gamesplace
I apologize for any inconvenience caused.
That's weird, and we don't have any user complaining about this issue. So please, I have to ask you to open a private ticket and provide us there with your website credentials in order to take a look.
This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/tickets/
And remember to make a reference to this post.
Best Regards,
Andrea.