Marking a unit of product damaged

ashbywines

Hi, I want to be able to "write off" one item of a produce as damaged (i.e. we dropped a bottle of wine and it broke) - how do I do this in Inventory? I have found the Inventory logs but that seems to want to write off a whole order which is not what I want to do.
Thank you for helping!

AndreaRebel

Hi ashbywines

It's not necessary to put an order ID to create an Inventory Log. If you go down the page, you will see the box to add the items to be marked as 'damage'.

Best Regards,

Andrea.

ashbywines

Sorry, I can see a box that says items but I don't seem to have a way of adding items to it?

AndreaRebel

Hi ashbywines

I think that there is a bug here that it causes that the Inventory Log is not editable. The temporary solutions is to click on the 'Create' button first, and then you will be able to add the item.

Best Regards,

Andrea.

ashbywines

Fab, thats done it! Thank you :-)

AndreaRebel

Hi ashbywines

You're welcome 🙂

Best Regards,

Andrea.