Critical Error when deleting orders

Ronald

Hi, when sending orders to the trash, wp crushed and got a critical error mail. The error says:

Detalles del Error

Se ha producido un error de tipo E_ERROR en la línea 4223 del archivo /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-content/plugins/atum-logs/classes/Inc/Hooks.php. Mensaje de error: Uncaught Error: Call to a member function get_stock_quantity() on bool in /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-content/plugins/atum-logs/classes/Inc/Hooks.php:4223
Stack trace:
#0 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/class-wp-hook.php(287): AtumLogs\Inc\Hooks->after_order_save(3872, Object(WP_Post), Array)
#1 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#3 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/post.php(4309): do_action('save_post', 3872, Object(WP_Post), true)
#4 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/post.php(4411): wp_insert_post(Array, false, true)
#5 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-includes/post.php(3222): wp_update_post(Array)
#6 /home1/ronatanc/public_html/lamanzanacoop/coronta/wp-admin/edit.php(119): wp_trash_post

hope you can help, thanks

Salva

Hi Ronald

It seems that you are using an old version of Action Logs.
Please, update ATUM and Action Logs to the latest versions and try again.

If you are not receiving automatic updates of your premium add-ons, I'd recommend you activate your license following these instructions:

https://forum.stockmanagementlabs.com/d/1048-how-to-activate-a-license-of-a-premium-add-on

Best Regards,
Salva.

Ronald

Hi, so the license was correct but your system was blocking because i was developing the site on lamanzana.coop/coronta/ and now thats about to go live the wp url goes just lamanzana.coop and so it deactivated my installs...
having solved that, actions log version was and still is 1.1.1 just got an update for ATUM core. And i still cant erase orders, just got that wp crush error again...

thanks for your help

Salva

Hi Ronald

We're going to release a new Action Logs version in minutes.
Anyway, makes no sense to me that you already had the latest version because I've checked the line where the error you pasted here says it's being generated and there is no call to the get_stock_quantity() function there.
Also, I've tested to remove an order on my staging site and worked perfectly (no errors at all).
So, I'd suggest you try to uninstall that add-on completely and install the new version we are going to release in minutes (1.1.2) from scratch.

Best Regards,
Salva.

Ronald

allright will do so and tell you how it goes then, thanks.

Ronald

the update solved the issue, all good, thanks.

Salva

Good to know 🙂

You're welcome!