Incorrect Product Total on Stock Central

rosst

Hello

I am having an issue which I cannot fix or explain

I currently have 1326 products , this is displayed correctly in ATUM Dashboard ( screenshot : http://screenrage.com.au/edm/temp/atum1.PNG)

However in Stock Central section it displays as 2655 products (which is roughly double) (screenshot: http://screenrage.com.au/edm/temp/atum2.PNG )
Of note: there is 14 pages (of 100) which is correct , if there were 2655 products there would be 27 pages (I assume)

I have tried updating & activating / de-activating but it did not help

I looked at the DB table wp_atum_product_data and there are 1326 records (as expected)

What can I do to get this total displaying correctly?

Ross T

AndreaRebel

Hi rosst

I see. Please, would you be so kind to open a private ticket and provide us with your website credentials in order to take a look?

This is the link to open a private ticket: https://stockmanagementlabs.ticksy.com/tickets/

And remember to make a reference to this post.

Best Regards,

Andrea.

rosst

Thank you.
I have created a ticket and included the credentials for website
Ross

AndreaRebel

Hi @rosst

Okay, let's follow the conversation there 🙂

Best Regards,

Andrea.