Suppliers and Variation Products

TwopointZero

I am trying to add a supplier to the variations supplier, but every time I click apply, it does not actually save. After the page reloads, It disappears from the box and I have to re-enter the supplier, for it to not save. This is for variation products. It's weird that I enter something in the field and it doesn't stay. It does seem to show on the variations drop down who the supplier is, but is there a way to make stock central show who the supplier is, whether its a variation or single product?

AndreaRebel

Hi @TwopointZero

I apologize for any inconvenience caused.

I've just tried it in my staging and it works fine for me. Please can you make sure that you have the last version of ATUM? If the answer is yes, try to deactivate all the plugins except ATUM and Woocommerce and see if the problem persists.

Let us know what happens.

Best Regards,

Andrea.

jellederijke

Hi there AndreRebel,

We are experiencing similar issues during testing on our staging evironment.
Click image for screen recording:

Versions we ran:
Wordpress: 5.3.3
Woocommerce: 4.7.1
ATUM: 1.8.0

With all plugins disabled and using a storefront theme (but with a rather large product database of aprox 30k products).

And older versions of wordpress, because we noticed that the demo environment of ATUM runs on these settings (except for atum version maybe?):
Wordpress: 5.4.4
Woocommerce: 4.2.2
Atum: 1.8.0

What can we do to try to resolve this issue? ATUM looks very promising, so we are hoping to get this fixed soon!

AndreaRebel

Hi jellederijke

I apologize for any inconvenience caused.

I've tested in my staging site and it works fine for me. So please, would you be so kind to open a private ticket and provide us with your website credentials in order to take a look? And probably we will need to download a backup to make tests, so I have to ask you for permission.

This is the link to open the private ticket: https://stockmanagementlabs.ticksy.com/tickets/

Remember to make a reference to this post.

Best Regards,

Andrea.