Purchase Order not working

meniscus

I have finally updated to Woocommerce 4.1 and now the PO does not work. When I add a product, it just spins.
Any ideas?

Atum is ver. 1.7.1
Woo 4.1.0

Mark

meniscus

I found the conflicting plugin - TM Extra Product Options.

Error Details

An error of type E_ERROR was caused in line 348 of the file /home/caritasa/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/include/classes/class-tm-epo-order.php. Error message: Uncaught Error: Call to undefined method Atum\PurchaseOrders\Models\PurchaseOrder::get_order_currency() in /home/caritasa/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/include/classes/class-tm-epo-order.php:348
Stack trace:
#0 /home/caritasa/public_html/wp-includes/class-wp-hook.php(287): THEMECOMPLETE_EPO_Order->woocommerce_order_item_get_formatted_meta_data(Array, Object(Atum\PurchaseOrders\Items\POItemProduct))
#1 /home/caritasa/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array)
#2 /home/caritasa/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/classes/Components/AtumOrders/Items/AtumOrderItemTrait.php(296): apply_filters('woocommerce_ord...', Array, Object(Atum\PurchaseOrders\Items\POItemProduct))
#3 /home/caritasa/public_html/wp-content/plugins/atum-stock-manager-for-woocommerce/views/meta-boxes/atum-order/item-meta.php(32): Atum\Components\AtumOrders\Items\AtumOrderItemProduct->get_formatted_meta_data('')
#4 /home/caritasa/public_html/wp-

Which plugin author needs to make the fix?

Salva

Hi meniscus

I don't understand why that plugin would need to access to an ATUM Purchase Order...
Anyway, that error is not being caused by ATUM, so I'd suggest you contact the TM Extra Product Options' developer.

Best Regards,
Salva.

meniscus

The EPO plugin author replies:

In the particular line the plugin expect to see the default WooCommerce Order object which by default has the get_order_currency method. It seems however that for some reason the ATUM plugin overrides the default WooCommerce order object since, as it seen from the error log the order object comes from Atum\PurchaseOrders\Models\PurchaseOrder and not WooCommerce.

Salva

Hi meniscus

That makes no sense. Our purchase orders are not WC orders and are not related to them in any way.
We've created a custom post type "atum_purchase_order" for them.
Also, you are trying to do changes to a Purchase Order, not a WC order, so their plugin shouldn't act on our system at all when doing so. Perhaps they are using some hook that is executed when adding items to a PO and they think it's coming from a WC order, but this is not the case at all and they should check whether a valid WC order is coming before trying to run WC order methods over it...

Best Regards,
Salva.

kevinpbs

Below is the response we have received from theme complete after I made a comment about working together to possible resolve an issue. It is too bad that nobody wants to just resolve an issue. Everyones first response is to blame someone else. I'm not picking sides just stating a fact. I understand that some of the plugins are free and or have a fairly minimum charge so I guess the moral of the story at the end of the day is ... you get what you pay for.

"ATUM Inventory Management for WooCommerce plugin is incompatible I'm afraid. It creates too many issues with the plugin."

"Realistically, developers cannot work together unless there a common goal. That is the case everywhere. For that reason exactly the main program WordPress or WooCommerce work with action hook and filters that developers need to respect and take into account that someone else may be using that filter and program in that way. Issues arise when one thinks a certain hook is there to accommodate only their problem. I have seen this happening a lot, especially with discount plugins."

Forum_Admin

Hi kevinpbs ,

How are you? Long time gone last time we spoke and I apologise, been a bit distracted with other things during these corona times.

I can see you stuck again and I know plugins collision is a difficult one to resolve. Unfortunately, something like this happens and will happen again and again. One fix will cause issue with another thing and so on. If Salva says we do not use any of their systems and their hook (I believe the author confirmed this) is colliding nothing we can do.

In this case, you need to decide whether you need more ATUM or extra product hooks from this author.

If you decide to keep the hooks and need to solve some refunds, do open a private premium ticket. I will handle this for you.

Sorry, we can not be of more help here.

Pavel