ATUM Dashboard Timeout / Server Crash

Overtone

Heya Salva
I could use some assistance from one of your technical guys.
I have a rather strange situation which i cant figure out.

When i click on the dashboard for ATUM on my site i get a timeout (it actually uses up all CPU until the server crashes.) I cant see why however.
If i go directly to Stock Central then it all opens and works as normal.

Perhaps one of your team can get in touch and i can give them access to check it out.
The site seems to be working fine in all other ways..

best

Tristan

Salva

Hi Overtone

If you are interested in our paid/premium support so we can assign one of our devs to debug this issue for you, please do open a private ticket and I'll let you know how we can proceed.

Best Regards,
Salva.

Overtone

Thanks Salva.
I have opened a private ticket now.

Any update on your PO tools.. Im having to look at what other integration options there may be to help us process inbound stock, as my client is really needing more functionality on the PO side of things..

Would you be able to release part of your PO system early or in stages?

thanks again .

Tristan

Salva

Hi Overtone

Our new PO Premium plugin won't be available until the end of this year (at least).

Best Regards,
Salva.

Kenb1978

Hi,

Any news on this timeout issue? I have 500+ products and run the site on a dedicated VPS but still have timeouts trying to access plugin dashboard, the 'Stock Central' area loads OK.

Kind Regards

Ken

Salva

Hi Kenb1978

FYI, we've been working recently on several performance improvements for the Dashboard and Stock Central, so please wait until we release the new version (1.7.1) and let us know whether it works better for you. I hope we can release the new version this week.

Best Regards,
Salva.